Risk Management System
Sphinx provided a Risk Management System for their client’s Government Customs department. Risk Management System (RMS) is a Win Forms application for an existing system through which the department can keep track of various kinds of risks an importer or Shipping Agent may violate during their document submission to customs department.
About The Client
The client is a Government department in Christmas Islands, a country in the Caribbean islands. The Customs Department manages the security and integrity of the country's borders. Customs department cooperate in the fight against illegal activities with local, regional and international agencies to detect and deter unlawful movement of goods through its borders.
As the Customs department has the responsibility of managing the Import in the Country, they wanted a robust and transparent solution, to minimize the risks involved in importing and exporting of goods. The system would enable the department to ensure that all importers declare what they are importing. So through this application, they wanted to make a record and history of all the importers.
Sphinx Worldbiz was engaged in the development of the solution. After capturing and understanding the requirement, analyzing the details and coordinating with the team that was earlier using the system through basic spreadsheets, we created the solution architecture for the application. We then worked with the Customs team to fully automate the process.
The solution is secure, scalable and reliable. Background assessment is carried out by the Customs Department with the help of a dynamic reporting system that is built-in with the application. If, at any time, a false declaration is made, or if someone is importing prohibited goods, it records the details. When the next time the same importer is doing a transaction or providing a declaration, it provides a flag according to the degree of risk involved with importer and the history. This way, the official person on duty can check the details thoroughly.